The keyboard, being a vulnerable part of a laptop, often stops working midway leaving owners wondering what happened.
The owners of Acer Aspire laptops encounter these bothersome problems quite often and are seen asking how to fix them on different online forums.
Acer keyboard not working? There is no need to panic, these issues can be easily resolved.
However, it can be quite scary, leaves you thinking “How would you use your laptop without a keyboard? And How are you going to fix the problem without using one?”.
Oftentimes, the keyboard gets locked due to any issues in the hardware or some other possible reasons.
In This article
If you do not know how to unlock the keyboard for Acer’s laptop, do not worry, there is more than one way to unlock the keyboard.
It does not require the help of any keys or you do not have to take it to a professional. Here are some ways with which you can troubleshoot and unlock the Acer laptop keyboard.
How To Unlock Keyboard For Acer Laptop?
Most users tend to go to Acer online communities for help but instead of visiting these sites and waiting for hours, just try one of these troubleshooting methods to unlock the keyboard.
1. Restart The Acer Laptop
Many computer and laptop problems are resolved by a simple restart.
If the keyboard has suddenly stopped working, try turning off the laptop, and restarting again to see if the problem is fixed.
Using the mouse, click Start > Power > Restart or hold down the power button for 10-15 seconds to shut down and start again.
Once the device restarts, try typing anything to see if it is working.
2. Reboot The Laptop Completely
The common solution to the keyboard is rebooting the laptop completely. It can be the simplest fix and often bringing fruitful results. You can reboot the Acer Laptop through the following steps
Press and hold the power button till the laptop shuts down.
Unplug the power cable and remove the battery from the laptop.
Leave the laptop unplugged with the battery removed for a few seconds or minutes
Reconnect the power cord and put the battery back inside the laptop. Turn on the Acer Aspire laptop, type anything to see if it’s working or not.
Sometimes, removing the battery and completely rebooting the laptop fixes keyboard and it starts working again.
3. Disable The Filter Keys
Often, the Acer Laptop’s keyboard stop working or you observe a lag in the response time you press the key and the character appears on the screen.
If you notice lag or any other similar issues, there is a possibility that filter keys are enabled due to improper operations.
Enabling Slow Keys and Repeats Keys causes the keyboard to suddenly stop or take a long time to respond.
If the keyboard does not work due to this problem, disabling filter keys would fix it.
The filter Keys feature allows you to ignore brief or repeated keystrokes. It comes in handy for people with involuntary tendencies to repeat keystrokes.
If you are not one of those, just disable these keys to ensure the smooth working of a keyboard. These are the steps to do so
Press the Windows Key, navigate to the Settings or Control Panel option, open it.
Tap Ease of Access, in the Interaction section, proceed to click on Keyboard (in Windows 10) or Make the keyboard easier to use (in Windows 7).
After opening “Ease of Access” click on the “Keyboard”.
Disable the filter keys features either by unchecking or switching off the option.
Test the keyboard again to see if it is restored or still or not working properly.
4. Update or Reinstall Keyboard Drivers
The problem that caused Acer Aspire Laptop’s keyboard to stop working might be the Keyboard drivers.
Wrong or outdated keyboard drivers are often responsible for their inability to function.
It should not come as a surprise that your keyboard stopped working if you are using outdated drivers.
There is a way to check and verify if you are using the right and updated keyboard drivers.
Access the BIOS menu to get more information about the Keyboard drivers. If they have become outdated, the simple, straightforward solution would be to update them.
Start or restart the laptop while keep pressing the F2 key, the BIOS menu will open. Once the menu is opened, use the arrow keys to navigate, and check if there is a problem with the drivers. If they need to be updated, follow these steps to do so.
Right-click on the Windows button and select Device Manager or press the Window key to select this option.
You will find your laptop’s keyboard model under the keyboard section. Generally, it is PS/2 Keyboard.
Right-click on the keyboard menu, you will get four options; Update Drivers, Uninstall Device, Scan For Hardware Changes, and Properties.
Either select Update Drivers or uninstall the device.
If you have uninstalled all the Keyboards, restart the laptop to see if the drivers are installed automatically or not.
If not, launch the Device Manager again, right-click on Keyboards, and choose Scan for hardware changes. The keyboard will begin to work once the updated drivers are installed.
5. Contact Acer Support
If nothing else is working, contact Acer support to have your keyboard repaired or replaced. Here’s how you can do it without using the keyboard.
- A menu will appear after right-clicking on an empty space in the Taskbar. Select “Show touch keyboard button” from the menu.
- A keyboard option will appear on the right side of the taskbar.
- By double-clicking on it, a keyboard will be displayed on the laptop screen.
- Use it to file a complaint with the Acer Support
- Moreover, you can also talk about Acer Support with Live chat. Check in the below video.
[su_panel color=”#000000″ border=”1px solid #747474″ padding=”10″ shadow=”3px 4px 4px #eeeeee” radius=”3″][su_youtube url=”https://youtu.be/9cNJ25ajNpI”][su_button url=”https://service.acer.com/chat/support/en/US/” target=”blank” style=”flat” background=”#2871de” color=”#ffffff” size=”8″ center=”yes” radius=”0″ icon=”icon: wechat”]Chat Now[/su_button][/su_panel]
6. Uninstall Secondary Keyboards
If you have connected other keyboards to the laptop in the past, the drivers of those keyboards may interfere and disable the laptop’s keyboard.
Uninstall all other laptop keyboard drivers besides the main one.
Fix Hardware Issues With The Acer Laptop’s Keyboard
To fix an issue with a laptop’s keyboard, you have to first determine is there a problem with software or hardware? To determine the root cause of the issue, press the keys repeatedly that take you to the BIOS menu when the laptop is booting. It can be either Delete Key, F2, F8, or F12.
If the laptop boots into Windows, it could mean two things, either you are pressing the wrong keys or there is a hardware problem. It could be a simple problem like a connector between motherboard and keyboard have come loose.
If you are not comfortable opening your laptop and fixing the problem yourself, take it to a professional or technician to have a look at it.
Check the connection by lifting the keyboard with the help of a tool, check whether the connection is loose, broken, or firmly in place. Sometimes adjusting the screws does the trick or leaves it to the professional.
If the Acer laptop is under warranty, you can contact the manufacturer to have it repaired or replaced without any cost.
Summing It Up
Now that you know several ways to fix the keyboard issues, you can make it work again using any of the methods mentioned above.
As far as hardware problems are concerned, you can attempt to fix them at your own risk. If you are not familiar with the system hardware, it is better to leave it to professionals.